The following Terms and Conditions apply to Low Cost High-Speed Internet (“Low Cost High-Speed Internet”) services, products, subsidiaries, parent company and affiliates. Please read these Terms and Conditions carefully. By accessing or using our Site, purchasing, activating, and/or using any Low Cost High-Speed Internet products, or services in any way, you (“you”) are agreeing to comply with these Terms and Conditions, including any policies and guidelines incorporated by reference (referred to collectively as the “Terms and Conditions”). These Terms and Conditions are a legally binding Agreement between you and Low Cost High-Speed Internet.
Any changes or modifications to these Terms and Conditions are effective and will be binding upon you when posted on our website at LowCostHighSpeedInternet.com. Because these Terms and Conditions are subject to change at any time, you should always check our website for the most current version.
When you accept these Terms and Conditions, you represent that you are at least 18 years of age and that you meet the eligibility standards for Low Cost High-Speed Internet service.
Our Right to Make Changes
These Terms and Conditions may change at any time, including the prices for Low Cost High-Speed Internet products and/or services without notice or obligation. Unless expressly prohibited by law, we reserve the right to modify or cancel this service or your account or take corrective action at any time and for any reason, including, but not limited to, your violation of any provision of these Terms and Conditions without notice or obligation. your right to use our service is subject to our business policies, practices and procedures, rates and these Terms and Conditions, which we may change at any time.
All aspects of the Service, including, Plan rates, offerings, features, functionality and other product specifications are subject to change without notice or obligation. Unless prohibited by law, we reserve the right to modify, change, or cancel any part of your service at any time including but not limited to rates, charges, how we calculate charges, discounts, coverage, technologies used to provide services, or your Terms and Conditions without notice or obligation.
Services:
You agree not to use Low Cost High-Speed Internet service in any way that is illegal, fraudulent or abusive, as determined by Low Cost High-Speed Internet in its sole discretion. you may not alter any of the hardware or software for any purpose. We may change your software, applications or programming remotely and without notice.
We do not warrant or guarantee that service will be available at any specific time or that service will be provided without interruption.
Payment Methods:
Taxes and surcharges are not included in our pricing for service options. Low Cost High-Speed Internet charges state and local sales taxes. The amount of these surcharges is subject to change and may vary from time to time and by area. Third party retailers are responsible for collecting sales taxes and in certain states, regulatory fees, for transactions that occur through such third-party retailers. Taxes and fees are subject to change without notice.
In order to authorize your credit card for recurring payments, our payment system needs to check that your credit card information is valid. It does this by lodging a $.05 holding fee on your account. After 7 days, this will be refunded to your account.
Data Services and Usage on your Low Cost High-Speed Internet phone: Low Cost High-Speed Internet in its sole discretion, may interrupt or suspend access due to abuse, excessive use, or violations of the Terms and Conditions. All billing and related Low Cost High-Speed Internet services shall operate accordingly under this definition.
Specific Terms and Restrictions Regarding Data Services: your relationship with companies that provide Data Content is between you and those companies. you are responsible with any information you share and it is recommended that you use good judgment and care when you communicate and interact with any website.
Disputed Charges: If you think that there has been an error in any charge to your account, you must notify us immediately. Contact customer service and an account specialist will investigate your claim. If you do not notify us within a 30-day period of the error, you waive any right to dispute the charge, including in arbitration or a court proceeding. If we determine that the disputed charge was inappropriate, your account will be credited or you may receive a refund. If you agree to a credit or refund, you are in agreement that this action has settled the dispute.
If we have attempted to charge your credit card for a charge that we deem is authorized and valid under these Terms and Conditions, and the credit card company withholds such payment because the charge has been disputed (a “charge-back”), we reserve the right to suspend your access to our service for up to 30 days until the Chargeback is reversed. If the Chargeback is not resolved and reversed, your account will be deactivated at the end of the 30-day period.
Promotions: All promotions are for a limited time and subject to restrictions and limitations. Low Cost High-Speed Internet expressly reserves the right to change and/or cancel promotions offered at any time.
Low Cost High-Speed Internet reserves the right to deny or terminate service and/or promotions without notice for any misuse or any use that adversely affects network performance. Low Cost High-Speed Internet reserves the right to change coverage, services, and promotions, offered at any time, and Low Cost High-Speed Internet expressly reserves the right to deny service for any or no reason without liability or penalty, except as expressly stated in these Terms and Conditions.
Acceptable Use of Low Cost High-Speed Internet Products and Services: you may not use Low Cost High-Speed Internet service for any illegal purpose, including harassing, threatening, abuse, defaming, or slandering any individual or entity. you may not use our service in a manner that interferes with another Low Cost High-Speed Internet customer’s use of our service. Low Cost High-Speed Internet and its business partners provide messages and data for non-commercial use only. you may not publish or send any content that encourages unlawful, criminal, or fraudulent activity or that violates any Low Cost High-Speed Internet rule or policy.
In the event of termination of service for any other unauthorized usage, you will forfeit unused Service and you will not be entitled to receive a refund for any unused Service.
Suspension or Termination of Services: We reserve the right to issue a warning and to suspend or terminate your access to our service at any time should we determine in our sole discretion that you have violated these Terms and Conditions or any other rule or policy of Low Cost High-Speed Internet.
Low Cost High-Speed Internet Website: you may use our website to learn more about our products and services. Please refer to our website to view our privacy policy.
Use of your Customer Information: In the course of providing service to you, we may collect certain information made available to us solely because of our relationship with you, including information regarding the nature and type of your service and the calls that you place and receive. We will always handle this data, so-called “Customer Proprietary Network Information” (“CPNI”) in accordance with Federal Communications Commission regulations, federal consumer privacy laws and the Low Cost High-Speed Internet Privacy Policy. We take reasonable steps to protect CPNI and your other personal information from unauthorized use or disclosure.
Dispute Resolution: Low Cost High-Speed Internet and you, each agree to contact one another first, with any disputes. you must contact us with any dispute and provide a description of the problem as well as all relevant documents/information and the proposed resolution. We will contact you at the last address that you have provided us. We each agree to negotiate in good faith to resolve any dispute. you agree to pay all amounts reflected on your account statement, even while a dispute is being resolved.
No Trial by Jury: To the extent permitted by law, if a claim proceeds in court, we each also waive any right that we may have to trial by jury in any lawsuit or other proceeding. Unless otherwise specified herein, any disputes of a legal nature, whether a claim, complaint, arbitration demand or otherwise, shall be subject to the exclusive jurisdiction of the federal or state courts located within State of Florida.
Limitation of Liability: Unless prohibited by law, Low Cost High-Speed Internet and you agree to limit claims for damages or other monetary relief against each other to direct and actual damages. you agree that Low Cost High-Speed Internet and its business partners are not liable to you or any third party for any indirect, special, incidental, consequential, exemplary, or punitive damages of any kind, including lost profits (regardless of whether we have been notified that such loss may occur) by reason of any act or omission in our provision of products or services or under any legal theory, including fraud, misrepresentation, breach of contract, personal injury, product liability or any other theory. Low Cost High-Speed Internet assumes no risk or responsibility for your use of any of the content provided as part of our services. you acknowledge that no fiduciary or other special relationship exists between you and Low Cost High-Speed Internet, by virtue of these Terms and Conditions or your use of Low Cost High-Speed Internet phones and services.
Binding Arbitration: It is intended that this provision be interpreted broadly to encompass all disputes or claims arising out of our relationship. Any dispute or claim, including those against any of our subsidiary, parent or affiliate companies, arising out of or relating to this Agreement, our Privacy Policy or the Service or any equipment used in connection with the Service (whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory) will be resolved by binding arbitration except that (1) you may take claims to small claims court if they qualify for hearing by such a court, or (2) you or we may choose to pursue claims in court if the claims relate solely to the collection of any debts you owe to us.
Arbitration Procedures: you must first present any claim or dispute to us by contacting Customer Care to allow us an opportunity to resolve the dispute. you may request arbitration if your claim or dispute has not been resolved within 90 days. The arbitration of any dispute or claim shall be conducted in accordance with the USA Arbitration Association (“AAA”) or as modified by this Agreement. you and we agree that this Agreement evidences a transaction in interstate commerce and this arbitration provision will be interpreted and enforced in accordance with the Federal Arbitration Act and federal arbitration law. Unless you and we agree otherwise, any arbitration will take place in the county seat for the county in which your billing address is located. At either party’s election, the arbitration shall be held telephonically. An arbitrator may award any relief or damages (including injunctive or declaratory relief) that a court could award, except an arbitrator may not award relief in excess of or contrary to what this Agreement provides and may not order relief on a consolidated, class wide or representative basis. In any arbitration applicable to large/complex cases, the Arbitrators must also apply the Federal Rules of Evidence, and the losing party may have the award reviewed in accordance with the review procedures set forth in the AAA Rules. Judgment on any arbitration award may be entered in any court having proper jurisdiction. If any portion of this arbitration clause is determined by a court to be inapplicable or invalid, then the remainder shall still be given full force and effect.
Waiver of Class Actions: By this Agreement, both you and we are waiving certain rights to litigate disputes in court. you and we both agree that any arbitration will be conducted on an individual basis and not on a consolidated, class wide or representative basis. If for any reason this arbitration clause is deemed inapplicable or invalid, or to the extent this arbitration clause allows for litigation of disputes in court, you and we both waive, to the fullest extent allowed by law, any right to pursue any claims on a class or consolidated basis or in a representative capacity.
Indemnification: you agree to indemnify and hold harmless Low Cost High-Speed Internet and its affiliates and their respective officers, agents, partners and employees, from any and all liabilities, settlements, penalties, claims, causes of action and demands brought by third parties (including any costs, expenses or attorneys’ fees on account thereof), resulting from your use of Low Cost High-Speed Internet products and services, or another person whom you authorize to use your products or services, whether based in contract or tort (including strict liability) and regardless of the form of action.
Warranties: We do not manufacture our mobile phones or other equipment. The only warranties applicable to such devices or equipment are those extended by the distributor. We have no liability, therefore, in connection with mobile phones and other equipment or for manufacturers’ acts or omissions.
ALL DEVICES, ACCESSORIES, AND MATERIALS ARE PROVIDED BY LOW COST HIGH-SPEED INTERNET ON AN “AS IS” BASIS AND AS AVAILABLE, WITHOUT ANY WARRANTY OR REPRESENTATION OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LOW COST HIGH-SPEED INTERNET EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, ACCURACY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND THE IMPLIED CONDITIONS OF SATISFACTORY QUALITY AND ACCEPTANCE AS WELL AS ANY LOCAL JURISDICTIONAL ANALOGUES TO THE ABOVE AND OTHER IMPLIED OR STATUTORY WARRANTIES. WE MAKE NO REPRESENTATIONS THAT THE DEVICES, ACCESSORIES, OR MATERIALS WILL MEET YOUR REQUIREMENTS AND WE DO NOT GUARANTEE THAT ANY DEVICE, CONTENT, INFORMATION, SOFTWARE OR OTHER MATERIAL ACCESSIBLE THROUGH LOW COST HIGH-SPEED INTERNET WILL BE UNDAMAGED, UNUSED, REFURBISHED, OR CONTAIN OTHER HARMFUL COMPONENTS.
Effect of Terms of Service: These Terms and Conditions supersede all oral or written communications and understandings between you and Low Cost High-Speed Internet with respect to our products and services to you and the terms under which they are offered and provided to you.
Employment: Low Cost High-Speed Internet provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Low Cost High-Speed Internet complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
Low Cost High-Speed Internet expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Low Cost High-Speed Internet employees to perform their job duties may result in discipline up to and including discharge.
Entire Agreement: This Agreement, and any other associated Agreements constitute the entire Agreement between you and Low Cost High-Speed Internet. with respect to any Low Cost High-Speed Internet Product and/or Service. The failure of either party to enforce any of the Terms and Conditions set forth herein shall not be construed to be a waiver of any such Terms and Conditions nor in any way affect the validity and enforceability of these Terms and Conditions. No waiver of a breach of any term shall be deemed a waiver of any other or subsequent breach of a term. In the event any provision contained in this Agreement is deemed unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable.